If you are not completely satisfied with our Shared hosting services, you may be eligible for a refund (pro-rated) by sending your request in writing to our support department within thirty (30) days of completing your new order. All other sales are final, i.e. domain registrations, Reseller Hosting, Dedicated Hosting, Bulk SMS, Bulk Email, Website Designing, SSL Certificates, etc., are non-refundable items and will be deducted from your order total before you receive your pro-rated refund. You must also state an apparent reason as to why you are cancelling (as we request for any cancellation). We are the sole arbiter as to whether your reason is valid and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. By placing your order with Wizytech, you agree to these terms.

Cancellation and Refund Policy

1. Notice Period

Clients may cancel any ongoing or upcoming website content project by providing at least 14 days’ written notice via email or other approved communication channels.

2. Work Completed During Notice Period

Any work completed or in progress during the 14-day notice period will be billed and payable in full.

3. Advance Payments & Refunds

If cancellation occurs before work begins, a full refund (minus any administrative or setup fees) will be issued.

If cancellation occurs after work has started, charges will apply for all work completed up to the cancellation date.

No refunds will be issued for work already delivered.

4. Retainer or Subscription Projects

For clients under a monthly or retainer agreement, cancellation requests received with less than 14 days’ notice may result in one final billing cycle being charged.

5. Project Pauses or Postponements

If a project is paused or postponed at the client’s request for more than 30 days, it will be treated as a cancellation and may require a new agreement to resume.

6. Confirmation of Cancellation

Cancellation is considered effective only after written confirmation from both parties acknowledging receipt of the notice.

Terms and Conditions

• There are no refunds on domain registrations, SMTP Server, Dedicated Hosting, Bulk SMS, Bulk Email, Website Designing, or SSL Certificates. Refund requests for shared and reseller accounts after the initial 30 days' non-conditional money-back period will be refunded pro-rated for unused time.
• Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not qualify for a refund or if you have opened a second account with us.
• Domain Name Registration / Domain Transfer or other domain-related services is NOT refundable. Once you purchase your Domain Name, you are its owner, and it cannot be "returned" until the duration of the domain term has expired.
• Wizytech also reserves the right to cancel your account anytime without notice and refund.
• Changes to the Terms of Service / Acceptable Use Policy (TOS / AUP) / Privacy Policy Wizytech reserves the right to revise its policies at any time without notice.
• There are no refunds on Social Media Services. So Before placing, Your Order, sure.

Before placing an order, please read our terms/privacy policy/refund policy.